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Senior Specialist – Customer Service (Credit Ops / AR / Billing)

Recruise India Consulting · Work from Office (5 days a week)

Contact free Accounts & Finance Immediate joiner
Up to ₹10 LPA (incl. 10% variable pay) 5+ Years India Immediate to 30 days 2 wk ago
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What the role covers

Recruise is hiring a Senior Specialist – Customer Service. We're looking for a skilled professional who can manage complex customer issues, handle escalations, resolve disputes and drive service excellence. Experience: 5+ Years. Key Skills: Customer Service | Credit Operations | Collections | Accounts Receivable | Billing Support | Billing Disputes | Payment Reconciliation. Tools & Platforms: CRM, Billing, Collections, Reporting and Customer Service Platforms. Domain: Customer Operations & Global Service Desk. Work Mode: Work from Office – 5 Days a Week. Shift Timings: 5:00 PM – 2:00 AM IST. Shift Type: Rotational Shifts. Work Environment: 24/7 Support Operations. What We're Looking For: 5+ years of relevant experience in Customer Service, Credit Operations, Collections, Accounts Receivable or Billing Support; experience working with CRM, billing, collections, reporting and customer service platforms; global service desk or international customer support experience; strong communication, analytical, problem-solving and negotiation skills; expertise in handling complex credit, billing, payment and account-related issues; experience in escalation management, dispute resolution and process improvement; ability to mentor junior team members. Note: Candidates with an exclusively finance-focused background are not being considered. Share your updated resume at wilma@recruiseglobal.com or renukapatnaik@recruiseglobal.com.

At a glance

Employment
Full-time
Experience
5+ Years
Notice period
Immediate to 30 days
Work mode
On-site
Indicative pay
Up to ₹10 LPA (incl. 10% variable pay)
Posted
2 wk ago
Hiring contact
Wilma Dsouza / Renuka Patnaik

Skills mentioned

Customer ServiceCredit OperationsCollectionsAccounts ReceivableBilling SupportBilling DisputesPayment ReconciliationCRMBilling & Reporting PlatformsGlobal Service DeskEscalation ManagementDispute Resolution
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Senior Specialist – Customer Service (Credit Ops / AR / Billing) Recruise India Consulting · Up to ₹10 LPA (incl. 10% variable pay)
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