Voyager Search · Remote
Sales Account Manager – Remote – Full Time. Voyager Search is a leading software company specializing in information retrieval, data governance and zero trust solutions. We are committed to helping our clients navigate the complexities of data management and security. Our innovative solutions also play a critical role in enhancing decision making through a combination of AI and information retrieval technologies. Position Overview: The Sales Account Manager will play a crucial role in driving the success of our customer relationships and sales initiatives across all customer spaces. This role combines account management, sales and lead-generation responsibilities, offering a unique opportunity to work closely with our customers and internal teams to deliver exceptional value and grow our business. The Sales Account Manager will be involved in all aspects of the sales process, from developing customer relationships and identifying prospects to crafting solutions, writing proposals, closing deals and growing accounts. Key Responsibilities: Account Management — develop and maintain strong relationships with customers to understand their needs, challenges and goals; provide exceptional customer service ensuring client satisfaction and long-term partnership; collaborate with customers to identify how Voyager Search can offer value. Collaboration with Internal Teams — work closely with product management and customer success teams to understand our technical approach and the value we add; communicate customer insights and feedback to internal teams to drive product improvements and innovation. Sales Material Development — work with Marketing to assist in the creation of sales materials including web content, white papers, slide presentations and other collateral that effectively describe our offerings. Sales Growth — prospect leads, identify new business opportunities and develop strategies to grow new and existing accounts; present tailored solutions to potential and existing customers demonstrating the value of our products and services; close deals and achieve sales targets. Collaboration and Support — work collaboratively with colleagues across the company to leverage their expertise and support your success; participate in team meetings, training sessions and other activities to stay informed and aligned with company goals. Performance Measurement: Sales Targets — meet or exceed monthly, quarterly and annual sales targets; maintain an active sales pipeline with potential deals valued at a minimum of 3x the sales target. Relationship Building — achieve a high client retention rate and secure long-term partnerships; maintain a high customer satisfaction score. Account Growth — identify and execute upsell and cross-sell opportunities; generate a consistent flow of new business opportunities and convert them into sales. Professional Development — actively participate in training; stay informed about industry trends. Qualifications: Five or more years of proven experience in sales, account management or a related field, preferably in the technology or software industry; strong understanding of technical products and the ability to communicate their value effectively; excellent interpersonal and communication skills; self-motivated, goal-oriented and able to work independently as well as part of a team; Bachelor's Degree in Geography, Information Technology or equivalent successful experience in a sales/account management role. Nice to Have: Master's Degree in Geography, Information Technology or a related field; experience working with the DOD/IC and other federal agencies; TS/SCI Clearance or ability to obtain one. What We Offer: Competitive salary and commission structure; comprehensive benefits package; opportunities for professional growth and development; a collaborative and innovative work environment. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are a good fit for this position to hr@voyagersearch.com.
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